bkt66's Privacy Policy
This policy provides a complete description of how your personal information is collected, stored, and kept secure on the bkt66 platform.
Introduction & Scope
bkt66 ("we", "our", "platform") is a trusted platform providing online entertainment and betting services in Bangladesh. This Privacy Policy ("Policy") describes our practices regarding the processing of personal information of users ("you", "member", "user") of our website bkt66.lat.
This Policy is an integral part of our Terms and Conditions. By using bkt66's services, you are considered to have given your consent to the terms of this Policy. If you disagree with any part of this Policy, please stop using our platform and contact the support team.
We follow applicable international data protection standards and best practices. Our goal is to always manage your information with transparency and to ensure your right to privacy.
Important: This Policy may be updated from time to time. We will send a notification to your registered email for any significant changes. We recommend visiting this page regularly.
What Information We Collect
bkt66 only collects information that is necessary to provide our services. A detailed description of the information collected is given below:
2.1 Information You Provide Directly
Information you provide yourself during account registration and use of our services:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID / passport number (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay number or bank account details)
- Messages sent to support and communication history
2.2 Automatically Collected Information
Technical information collected automatically while using the platform:
- IP address and device information
- Browser type and operating system
- Login date, time, and session information
- Pages visited and navigation patterns
- Information obtained from cookies and similar tracking technologies
- Gaming and transaction history
Purpose of Information Use
bkt66 uses collected information only for the legitimate purposes described below. We do not use your information for any unethical or unauthorised purpose.
- Account Management: To carry out registration, login, and account verification processes.
- Service Delivery: To complete gaming, betting, and financial transactions.
- Identity Verification and Security: To prevent fraud, comply with anti-money laundering (AML) rules, and ensure platform security.
- Customer Support: To resolve your issues and provide support.
- Communication: To send account-related notifications, transaction confirmations, and important updates.
- Service Improvement: To analyse platform performance and improve the user experience.
- Responsible Gaming: To identify the risk of excessive gaming and provide necessary assistance. Visit our Responsible Gaming page to learn more.
- Legal Compliance: To comply with applicable laws, regulations, and directives from regulatory authorities.
Cookies & Tracking Technologies
The bkt66 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the functionality of the platform.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, ensure security protection, and basic functionality. These cookies cannot be disabled.
Performance Cookies
Used to collect website usage statistics and improve service quality. These cookies do not collect personally identifiable information.
Functionality Cookies
These cookies are used to remember your preferences and settings, such as language preference or display settings. They make your experience more convenient.
Cookie Controls
You can control or disable most cookies by changing your browser settings. Please note that disabling cookies may prevent some platform features from working properly.
Information Disclosure and Sharing
bkt66 does not sell your personal information to third parties. However, information may be disclosed in the following limited circumstances:
- Payment Processors: Only the necessary information is shared with payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfers to complete transactions.
- Technology Service Providers: Necessary information may be shared with cloud hosting, cybersecurity, and gaming software providers to operate the platform. These organisations operate under strict confidentiality agreements.
- Legal Obligations: Information may be disclosed in response to court orders, legal processes, or valid requests from government authorities.
- Fraud Prevention: Information may be provided to relevant authorities to assist in investigating fraud, money laundering, or any other unlawful activity.
- Business Transfer: In the event of a merger, acquisition, or business transfer, your information may be transferred to the new owner. You will be notified in advance in such cases.
- With Consent: Before sharing your information for any purpose other than those listed above, we will obtain your explicit consent.
Information Security Measures
bkt66 applies industry-standard security technologies and practices to protect your personal information. Our security framework is described below:
SSL Encryption
All our data transmissions are secured by 256-bit SSL encryption, which keeps your information exchange safe.
Firewall Protection
Our server infrastructure is secured with advanced firewalls and intrusion detection systems.
Regular Audits
Independent security experts regularly audit our system security and identify vulnerabilities.
Access Controls
Only authorised staff can access your information, and all access is logged.
Secure Storage
Sensitive information is stored in encrypted databases and backed up regularly.
Breach Notification
In the event of a security breach, we will notify affected users and relevant authorities as soon as possible.
Note: No method of transmitting or storing information on the internet can be claimed to be completely secure. We strive to ensure maximum protection, but we cannot accept responsibility for any unauthorised access.
Information Retention Period
bkt66 retains your information only for as long as necessary. The retention policy for various types of information is described below:
- Account Information: Retained for the duration your account is active and for a defined period after account closure due to legal obligations.
- Transaction Records: Transaction records may be retained for an extended period for financial regulation and audit purposes.
- KYC Verification Documents: Identity verification documents are retained in accordance with regulatory guidelines.
- Support Communications: Customer service communication history is retained for service improvement and dispute resolution.
- Technical Logs: Technical logs are retained for a limited period for security and system analysis.
Once the defined retention period has passed, your information will be securely deleted or anonymised.
User Rights
As a bkt66 member, you have the following rights regarding your personal information. Contact our support team to exercise these rights:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If there is any inaccuracy or incompleteness in your information, you may request that it be corrected.
Right to Erasure
In certain circumstances ("right to be forgotten"), you may request that your information be deleted. Some information may need to be retained due to legal obligations.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format.
Right to Object
You may object to the processing of your information for certain purposes, particularly in the case of marketing communications.
Exercising Your Rights: To exercise any of the above rights, email [email protected] or contact us directly via live chat. We will respond to your request as soon as possible.
Protection of Minors
bkt66 strictly provides services only to individuals aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21.
Age verification during registration is mandatory, and age is confirmed through KYC verification. If a minor has incorrectly created an account, we will close that account and delete the associated information as soon as we become aware of it.
If you believe a minor is using our platform, please notify our support team immediately. You can find more detailed information on our Responsible Gaming page.
Third-Party Services
bkt66 uses certain trusted third-party services to operate the platform, such as gaming software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) and payment processors.
These third-party services may have their own privacy policies. bkt66 is not responsible for the privacy practices of these third parties. We only work with third parties who follow high standards of data protection.
All third-party service providers work with us under strict confidentiality agreements and may only use information for the necessary purposes.
Policy Changes and Updates
bkt66 reserves the right to update this Privacy Policy from time to time. Changes to the policy may be needed due to service improvements, legal changes, or business changes.
- Important Changes: A notification will be sent to your registered email for changes that significantly affect your rights.
- Policy Date: The "Last Updated" date shown at the top of this page always refers to the current version.
- Continued Use: Continuing to use the platform after an update will be considered as your consent to the new policy.
- Archive: Previous versions may be available upon request.
We recommend visiting this page regularly to stay informed about the latest version of the Privacy Policy.
12. Contact Us
Privacy Contact
If you have any questions, requests, or complaints about this privacy policy, please contact us through the following:
Email Support [email protected]
Live Chat Available 24/7 — support provided in Bengali and English
Support Hours Seven days a week, twenty-four hours a day